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Terms and Conditions

Plain Language Version

We have a longer version of Terms and Conditions written in proper legal language. However we have chosen to communicate here the main points in plain English so that we all can understand the principles. If you would like to read the full version please write to us and we shall send it to you. Here are the principles:

Be Careful

This website is for adults and for your use only. This means you shouldn't hand over your credit card to your underage child nor should you allow your friend to order using your account. If you notice that your account is being used by someone else, please bring it to our attention without delay.

Be Nice and Law Abiding

Please don't use abusive language in reviews or other communication. Don't threaten, harass or otherwise violate the legal rights of others. This website is run by Adona Woods Pvt. Ltd., a company incorporated in India and governed by Indian law. Please make sure you abide by the laws of India.

Don't Steal

All content on this website is the property of Adona. Any content that is not the property of Adona is either open source software or content that is in the public domain and free to use commercially. Please don't steal any content from our website. Of course, if we have inadvertently violated your intellectual property rights, please contact us and we shall gladly fix it.

Don't Cheat

Please don't engage in phishing attempts, credit card fraud, impersonation, unauthorized account access or other illegal activity on our website. We are very serious about protecting our clients and if we determine that you are trying to cause harm to any of them, we shall take serious action.

Don't Harass or Intimidate

We are honest people, committed to 100% client satisfaction. If you encounter any problem with our product or services, please contact us and we shall do our best to resolve the problem. But please don't harass, intimidate or threaten our employees. We are extremely sensitive to the welfare of our employees and we shall defend their rights strenuously. If an Adona employee is behaving inappropriately, please contact us immediately.

Common Sense Principles

Our approach to any problem is to use common sense principles and resolve the problem the way two reasonable parties would. If you are using this website, you agree that you are willing to abide by this principle and that in case of any dispute all parties shall try to resolve the matter amicably and in good faith.

We recommend that you also read our Security & Privacy Policy and our Shipping & Returns Policy. If anything is unclear or you would like further information on any point, please don't hesitate to contact us and we shall be glad to clarify.
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